Frequently Asked Questions
Logo Design & Branding Questions
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After you have filled out a design brief and once we begin your project, it usually takes approximately 3 weeks before we have our first presentation to review your new branding.
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This varies for each client. Sometimes there is 1 clearly superior logo concept that shines above the others we are working on, but in other cases we may present multiple concepts if they would be equally effective options.
However, when renaming clients, prior to any logo design work being done, we present multiple mood board options to pick from for the brand’s concept.
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We are very proud to have our own in-house design team. Many wrap and sign shops, because they don’t have a team that specializes in branding, will outsource any so-called “branding” or “logo design” artwork they claim to provide.
When you are involved in branding, what you are doing directly affects a company’s livelihood. Clients can trust that we will not use Fiverr, 99 Designs, or other amateur outsourcing service for such an important task for them.
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Every logo we make is 100% custom, first drawn by hand and then recreated digitally.
Your logo and branding deserves to be uniquely yours. Just like how we strongly oppose using clip art or budget outsourced artwork, we feel just as strongly about using AI artwork for this process.
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While we are happy to meet people where they are at in regards to their current brand, a vehicle wrap's design can only be as effective as the quality of branding the company has. So yes, you do not have to be branded by us, but first try to take note of the quality of your current branding to make sure you aren't committing to wrapping a vehicle/fleet of vehicles with a brand that won't move the needle.
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Yes actually! We have a variety of branding packages that cater to different needs, some including discounted pricing for not only vehicle wraps but other branded materials as well. Give us a call or send an email to request more detailed pricing information.
For even more flexibility, we offer financing options as well.
Vehicle Wrap Questions
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General lifespan of a vehicle wrap is 5-7 years. The lifespan of a wrap can depend on your region, care given to your vehicle, and other factors.
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Hand washing with mild soap and water is recommended, avoiding harsh chemicals or pressure washing, which can damage the wrap. Use a soft sponge or cloth to gently clean the surface, and always dry the wrap thoroughly to prevent water spots. Avoid waxing or polishing the wrap, as this can degrade the vinyl’s finish.
For additional care and protection we recommend using Wrap Fresh products, which are available in-store and our online store.
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Taking a vinyl-wrapped car through an automatic car wash is not recommended, as it can potentially damage the wrap and void your installation warranty. The harsh brushes and abrasive chemicals used in many car washes can cause the vinyl to lift, tear, or fade over time. Even touchless car washes can apply high-pressure water that might compromise the edges of the wrap. To preserve your wrap and maintain the warranty, it's best to hand wash your vehicle using mild soap and water, ensuring a gentle and thorough clean without risking damage.
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When installed on factory paint free of imperfections and removed within its general lifespan, the wrap helps preserve your vehicle’s paint and leaves no residue when professionally removed. While most wraps are designed to last 5–7 years, hood and roof wraps are generally recommended for replacement after two years to minimize difficult or costly removal.
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Yes! In addition to trucks, cars, and vans, we wrap boats, trailers, food trucks, and motorhomes.
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Yes, we do! We offer a warranty on installation valid up to 6 months after the date of install. However, we are not responsible for vinyl lifting, cracking, peeling, bubbling, etc. after the installation expiration window. Warranty will be voided if vehicle has non-OEM (aftermarket) paint, vehicle is taken through a car wash or subjected to a pressure washer, or vehicle has been repaired by another shop.
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Yes! For additional peace of mind we offer a 1-year Premium Warranty for only $100 to protect against any potential vinyl failures. Our Premium Warranty must be purchased no later than one week after installation.
Any vehicles covered under the Premium Warranty will receive extra seal tape applied to areas prone to lifting for added protection. Additionally, we will wipe down the vehicle with Wrap Fresh detailing spray, which provides temporary added UV protection.
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We are very proud to have our own in-house design and installation teams. Many wrap and sign shops frequently rely on outsourcing for artwork, and subcontractors for even local wrap installations.
We have the expertise to do it ourselves and also do it better, because we aren’t budget-shopping for hired guns who aren’t directly invested in the companies they are doing work for.
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Yes, depending on the design, but our design team would still need to take the time to recreate it since AI artwork is not print-ready or editable.
If this artwork is for a commercial business, before you commit to wrapping your fleet with something AI generated, we do recommend that you first read this to understand the risks you take on by doing so.
General Questions
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While we do have locations in both Murrells Inlet and Charleston South Carolina, we frequently work with brands beyond our own state.
Communication for branding clients is handled digitally via email, phone, and video call.
We can ship printed materials directly to customers, including wraps. For any vehicle wraps, we can produce and ship the graphics directly to a local installer, or provide a vendor the files needed to print them locally.
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With the exception of small items such as boat numbers, we do break down the total cost of a project into multiple, smaller, more manageable payments.
But even beyond that, yes, we do offer financing! Click here for more details.
Have a question not covered here? Reach out below!